We are currently offering substantial discounts on our service, in order to help our Dental customers.
If you need to update your current production, or create a temporary COVID related production, now is the time!
Subscription Option
Recommended
$45/month
- First 90 Days of service FREE
- $99 prompt start-up fee waived
- Quarterly subscription for on hold and/or prompt orders
- Great option if additional changes occur, or you need to update more than once
COVID-19 Prompts
Purchase
$199
- Includes up to 10 standard prompts voiced by one of our English or Spanish announcers
- (Our regular price is $259. For this discount, at least 50% of your script must be geared towards COVID related issues)
Custom Production
Purchase
$229
- A full music on hold production, voiced by one of our English announcers
- OR
- Up to 10 custom prompts voiced by one of our English or Spanish announcers
On Hold & Prompts
Purchase
$329
- Up to 10 custom prompts
- AND
- A full music on hold production
- Both voiced by one of our English announcers
Ready to start a subscription? Call us! 800.488.2550
You can also log in to your account to start working on your next production.
Use your Voicemail to its fullest potential!
Are your hours current and up to date?
If you have changed your office hours or policies, be sure it’s mentioned. Captive Audience can produce multiple versions of your hours, so that you can update your phone system with most current information – as it changes!
What happens if you are closed?
Some practices are closing during this crisis. If your practice does close, be sure that you have a voicemail ready to inform your callers, and if possible, a number for them to call in case of a dental emergency. Include as much information as you have, including an up to date estimate for when you plan to reopen. Remember, as a Captive Audience subscriber, we can produce any voicemails you might need, as part of your regular service!Messages On Hold – Educate your callers with the latest information!
With higher call volume as patients look for up to date information, expect that your staff will be hitting the hold button more than usual. Now is the time to make sure your on hold production is current, and ready to educate your patients about any information you think they might be looking for, including:
- Hours – Repeat these frequently throughout your message, and keep them current!
- COVID-19 Information – educate patients on any procedures, screening protocols, or stay-home information
- Manage Expectations – Inform patients of any services you may not be providing at this time
- Provide Positive Information – Keep patients up to date on how your practice is managing this crisis, and how you look forward to assisting them
