Our Customers Like Us, and You Will Too!
I love the ease in working with Captive Audience and the ability to change my on hold message at my convenience. I try to update on a quarterly basis to keep it fresh and make sure I have the latest information being provided in the messages. I’ve worked with Kathy for several years and she has always been there to help and discuss my needs and get me through any problems. Captive Audience is part of the Farmers Marketing and the monthly subscription can be on folio deduct. Love the service they provide!!
We want you to know that we are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come.
I wanted to let you know how helpful Scott was yesterday. He was everything customer service should be. It’s a lost art that’s been found at Captive Audience! Please pass a kudos on to Scott for me.
Thanks for everything!
I must tell you I am very happy. This really works. Thanks so much.
We received our Ad On Hold… and we absolutely love it. You guys did a fantastic job. I was a little nervous since we don’t have any time for error, considering I needed to have it in place today when we close business, but you did a great job with it- not a thing at all we’d change. Looking forward to continuing to work with you.
I have raved to several people on how easy it was to work with your company…”
“I will definitely refer your company to others—literally, from the initial conversation all the way through the process it was so painless, easy and even fun… and with all the things a small biz person needs to do with a newly acquired biz…I so appreciated you!
We do the 4x per year subscription, and we really appreciate how they proactively remind us that it’s time to freshen up our message – then we can either totally overhaul it, or tweak it here or there, or add and remove parts of the message. It’s easy for time to get away from me, but they bug me when it’s time to make the change which is helpful in getting the most out of the service.
Since we are in the phone business, we come across all the various music on hold providers, and in my experience, Captive Audience provides the best service and product, and have the additional benefit of being very reasonably priced.
I just wanted to thank you (Kat) for an awesome job on our last order. It is absolutely the best one yet. Very professional and I really love the added touches.