Our customers like us, and you will too!

Below are a few comments from satisfied customers. We look forward to adding you to this list!


"My dream was to find a music on hold service that had these qualities:

  • an affordable system that I can use in all my offices
  • easy to connect, wall-mounted equipment with remote access
  • the ability to record and load my own messages to save talent and other fees
  • licensed music to prevent trouble.

"My dream came true in spades, except that the service comes with five messages, recorded and remotely loaded on my schedule. Captive Audience is now a vendor partner in my business."

Lionel Mayrand
Jackson Hewitt Tax Service
San Francisco, CA
FileTax -- Extensive Income Tax Information and Resources



"Our thanks to your production group for a job well done. I am very pleased with the professional results. We are excited about using these messages and prompts to greatly improve the corporate image of Sundog. I look forward to continuing our working relationship. My only regret is that we didn't do this sooner! Again, thanks for your patience and a job well done."

Steve Gulsvig
Sundog International, Inc.
Fullerton, CA



"Thank you for the work that you and your company have done on our "message on hold". Everyone that has listened to it or had the benefit of being on hold loves it."

"Thank you for your assistance!"

Kerry Cooper
CEO,CollegeSource Inc
San Diego, CA



"We're up and running, and everyone here is very happy. I found you very easy to work with. It's easy to listen to samples on your website, and the equipment was easy to install. Plus the new .mp3 file is easy to update."

Steve Goble
Director of Marketing Communications, PostalAnnex+
San Diego, CA



"There is always someone there to answer questions, and respond to faxes. I can give them a quick idea of what I want and a couple of key words, and they make it sound professional. I receive my tapes within 3 days and have never gotten one I didn't like."

"Putting my customers on hold is not an experience I've ever wanted to put them through. But with Captive Audience, I have requests from my customers to put them back on hold so that they can finish listening to the message! I receive compliments all the time and get asked constantly, 'Who does your hold message?' I always reply with pride, 'Captive Audience!'"

Debi Cagle
Owner, Cagle's Appliances
Ontario, CA



"Thank you for all of your assistance and knowledge with our new on hold messaging and music. The unit installed easily. We have all 'checked' out our new system, calling on one line and putting ourselves on hold! My entire interaction with Captive Audience has been a positive one and I can (& will) recommend Captive Audience anytime!! Each person I spoke to or exchanged emails with at Captive Audience was great!! Thank you!"

Diane Hohrein
Fenwick & Henry Dental
Boise, ID



"I've used Captive Audience for fifteen years. That alone should be enough testimony for anyone. When I can't find time to change scripts, they do it for me. I've made sales off my message on hold. Plus, it's a constant positive reinforcement for my company. I consider them an indispensable sales tool."

Peggy Norton
Maxima Travel
Riverside, CA



"There is not a day that goes by that a customer does not comment on our hold-tape. They like to hear our employees voices and our specials. They will also comment, 'I didn't know you carried that product too!' We love Captive Audience."

Paula Zeidman
Patton Sales
Ontario, CA



"They are very professional, always accommodating, prompt, and friendly. Ihave been a satisfied customer for over 7 years."

Sandy Derryberry
Redlands Family Physicians
Redlands, CA



"I really appreciate the level of service you've given me from day 1 and I will be sure to refer you to others."

Jorge Mealla
Director of Marketing, Colfax Realty
Evanston, IL