Our customers like us, and you will too!
Below are a few comments from satisfied customers. We look forward to adding you to this list!
“You guys rock! Thank you so much for the absolutely perfect production and the quickest turnaround I’ve ever seen in my life! If you ever need a reference or testimonial, feel free to contact me. Thanks again for your help.”
Steve Gulsvig
Sun Apparel
“We were customers with Captive-Audience for several years before switching to a different message on hold provider last year. We have had a lousy experience with the new company and would like to switch back to Captive Audience. (Personally I wish we would never have switched in the first place as I was always happy with the service you provided.)”
Matt Bush
Keller Labs
“These guys are amazing. Every person I dealt with was so very professional, so polite, so helpful.
Professional voices, with a choice of many styles, and many different samples of music as well.
When I made a mistake, they would follow up with me to let me know and suggest a correction. They would notice little things and make them better, make suggestions, and do whatever I needed – amazing, and I would recommend them to anyone and everyone. And very very reasonably priced as well.”
Liza
Homewell Senior Care
CA
“I wanted to thank you again for the amazing production. We love it. Thanks!”
John Lawrence
Premiere Capital Mortgage
Riverside, CA
“Wow, Carrie, thank you. Your company has one of the best customer service teams I know. Thanks for your help.”
Maureen James
Glass Patterns Quarterly
Westport, KY
“I wanted to let you know how helpful Scott was yesterday. He was everything customer service should be. It’s a lost art that’s been found at Captive Audience! Please pass a kudos on to Scott for me.
Thanks for everything!”
Sherill Fox
Advanced Ear Care
Laguna Woods, CA
“Just wanted to say thanks for a great job with our on hold message. You guys are awesome!!! The equipment arrived fast, was easy to set up and your turnaround time was fantastic. The voice and music are perfect. The only problem is that my office manager keeps rolling his eyes at me when I call from my cell and ask to be put on hold!!!! I will certianly refer you to anybody looking for this service. Thanks again for everything.”
Michael Fitzgerald
Atlanta Mortuary Service
Atlanta, GA
“I have raved to several people on how easy it was to work with your company…”
“I will definitely refer your company to others—literally, from the initial conversation all the way through the process it was so painless, easy and even fun… and with all the things a small biz person needs to do with a newly acquired biz…I so appreciated you!”
Debi McConnell
Medicar Auto Repair
Rosemount, MN
“Thank you so much for the GREAT JOB you did with our on hold production. Sounds great!!”
Chuck Booms
Chase Agency, Inc.
Boardman, OH
“Thank you for helping our company sound professional. It was as easy as 1-2-3.”
Dave Pfister
The Wesleyan Church
Fisher, IN
“You have made this process as “pain free” as possible. Thanks so much for the quick turnaround. It’s a pleasure dealing with a professional company like this.”
Steve Gulsvig
Sun Apparel
Anaheim Hills, CA
“I just wanted to thank you for all your help over the last few weeks. We are VERY happy with our script and the production we recieved this morning. Now our callers have something to listen to while on hold. I would highly recommend your company to others and will do so. Thanks again for all your help!”
Jennifer
Payless Appliance
Hayward, CA
“Perfect! Thank you for the extra attention to make the production right. We’re very pleased and will not hesitate to recommend you to others.”
Eric Gottfried
Lefkowicz & Gottfried, LLP
New York, NY
“I just wanted to say, “Thank you.” What most people don’t understand is that ordering something over the internet is not always the easiest thing to do, but your company makes it very easy.”
Michael Carmack
The Metics
Orlando, FL
“This sounds GREAT! Love the voice, love the music. I am really impressed with the quality, and will be recommending you to other clients of mine who need on-hold messaging. THANKS!”
Heather
Sunset Cosmetic Surgery
Los Angeles, CA
“We just received the production. I am very HAPPY! It’s PERFECT! I will be recommending your company to others. Thank you.”
Lourdes Ramos
Duarte Insurance
Hialeah, FL
“You offer great service, are always accessible and the best thing is you actually remind me when I need to change my message.”
Reena Underkofler
All About Promotions
San Diego, CA
“Thank you very much for the time and effort you all have put in on our on hold production. I received the third revision this morning and it’s perfect. I’d like you to know we really appreciate you guys redoing the production to our satisfaction, it means a lot that you did. “
Tonya
Dr. Richard Remigailo, DMD
Chamblee, GA
“Thank you for the work that you and your company have done on our “message on hold”. Everyone that has listened to it or had the benefit of being on hold loves it.”
“Thank you for your assistance!”
Kerry Cooper
CEO,CollegeSource Inc
San Diego, CA
“We’re up and running, and everyone here is very happy. I found you very easy to work with. It’s easy to listen to samples on your website, and the equipment was easy to install. Plus the new .mp3 file is easy to update.”
Steve Goble
Director of Marketing Communications, PostalAnnex+
San Diego, CA
“Thank you for all of your assistance and knowledge with our new on hold messaging and music. The unit installed easily. We have all ‘checked’ out our new system, calling on one line and putting ourselves on hold! My entire interaction with Captive Audience has been a positive one and I can (& will) recommend Captive Audience anytime!! Each person I spoke to or exchanged emails with at Captive Audience was great!! Thank you!”
Diane Hohrein
Fenwick & Henry Dental
Boise, ID
“There is not a day that goes by that a customer does not comment on our hold-tape. They like to hear our employees voices and our specials. They will also comment, ‘I didn’t know you carried that product too!’ We love Captive Audience.”
Paula Zeidman
Patton Sales
Ontario, CA
“I really appreciate the level of service you’ve given me from day 1 and I will be sure to refer you to others.”
Jorge Mealla
Director of Marketing, Colfax Realty
Evanston, IL