How Advertising on Hold Works
The "how" of ads on hold is quite simple: your music and message program is played into a special circuit on your phone system, callers will hear that audio program when they are placed on hold.
The player is called a "digital repeater"
The hardware that plays the audio program is commonly called a "digital repeater". You can think of it as an industrial strength MP3 player. There are various models, but they all repeat your audio message on hold program with no moving parts. We don't use CD players because they have those moving parts...that can stop!
Will my phone system work with your "digital repeater"?
If you currently use a radio or CD player, you're ready to go. If you have a business phone system with a main box (KSU) that your hand sets are wired to, you're ready. We'll help you figure it out when you call.
If you bought your 2 or 4 line phones at the office supply store, you will probably need an adapter to provide on hold function. View a list of phones we can adapt.